Showing posts with label Errors. Show all posts
Showing posts with label Errors. Show all posts

Thursday, May 10, 2012

How to Fix Error 3215 in The Sims Social

Unfortunately, it's not all honey and sugar with the release of the Leisure Pool / Swimming pool in The Sims Social and apparently many players are facing an error that is giving them headaches: the 3215 error message or the Snag 3215 as it is called by the folks over at PlayFish, which does not allow you to play the game as you should.

The 3215 error in The Sims Social occurs at the Beach House when we try to buy the new plot to build the pool, and the full message is:

"Ooops. We hit a snag. Try refreshing your browser. Fingers crossed! (3215)"

Apparently, this is an error the developers of the game are aware of and they are working hard to fix it. There is nothing we can do on our side rather than sit back and wait for things to return to normal. And hopefully that will be soon enough!

Are you having problems with the 3215 error in The Sims Social?

Saturday, October 8, 2011

Stuck Rooms Glitch Resolved

Boy, am I glad to be reporting on this!

For weeks now there's been a glitch in the game which caused the game to lock up and/or "hit a snag" when you moved a room to the edge of unpurchased land.  This glitch appeared to affect few and far between until the land expansions became available.  Then, the bug was exposed to thousands upon thousands.

What happened was that the wall that would be touching unpurchased land would disappear.  This allowed weeds to grow in your room and you couldn't move it because the wall would be missing portions, so the game didn't recognize it as a complete room.


See?  Weird.  More frustrating was that the workaround was to buy new land, place a room next to the bugged room so that the wall would complete itself, and then you could move it.

Any of that make sense?  Doesn't matter.

Finally, today, the administrators on the official forums say the glitch has been fixed.  So if you've had rooms you couldn't move... try now.  It should be all good.

(Here's the thread that most people were posting in concerning this issue:  http://forum.playfish.com/showthread.php?t=2548501)

Wednesday, September 28, 2011

The Sims Social Stuck at 65%, Hit a Snag and Not Loading Errors Return

Today is not the happiest day in the Sims Social history as two new errors make a massive comeback to the game, making it impossible for many gamers to load the game. The errors that we're talking about are already famous ones:

- the game gets stuck at 65% during the loading screen and no refresh seems to solve things
- the game gets "We've Hit a Snag" error message during the loading screen and enters a loop that repeats the same message over and over again and it makes it impossible for people to load the game.

It appears that there are no official fixes for these two errors that make The Sims Social unplayable, but some players report that cleaning the cache of their browsers and reloading the game did the trick and they never had the problem again. So it would be best to try that for yourself.

Also, switching between browsers (so switch to Chrome if use use Firefox or vice-versa) might do the trick.

If not, we can only hope that Playfish finds a fix and applies it as soon as possible...

What about you? Did you have problems with loading the Sims Social recently?