Thursday, May 10, 2012

How to Fix Error 3215 in The Sims Social

Unfortunately, it's not all honey and sugar with the release of the Leisure Pool / Swimming pool in The Sims Social and apparently many players are facing an error that is giving them headaches: the 3215 error message or the Snag 3215 as it is called by the folks over at PlayFish, which does not allow you to play the game as you should.

The 3215 error in The Sims Social occurs at the Beach House when we try to buy the new plot to build the pool, and the full message is:

"Ooops. We hit a snag. Try refreshing your browser. Fingers crossed! (3215)"

Apparently, this is an error the developers of the game are aware of and they are working hard to fix it. There is nothing we can do on our side rather than sit back and wait for things to return to normal. And hopefully that will be soon enough!

Are you having problems with the 3215 error in The Sims Social?

21 comments:

  1. I have this Problem...

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  2. a friend has problems yes

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  3. I have this one since the 1st say pf Pool's week... 3 hours after it started, yoohoou! I'm blocked at the end of the step 1/3

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  4. I have this problem i can't buy the Aqua Lung and i need it for the quest

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  5. Finished quest and pool upgrade except I'm stuck buying aqualungs. I've been trying all day for 2 going on 3 days and no luck in finishing. Highly upset.

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  6. i have this problem too

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  7. hi, I am trying to do the pool quest which requires you to hear weather report on radio. I bought the simphonic compact radio for it. Its at 100% but whenever I build it, this error comes. Trying this for week now. This error comes every single time. Now, only 1 day is left for the quest, I wouldn't be able to complete it :(

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  8. Quite angry considering I'm on the last step of this quest and all I need is to buy and Aqualung but it just crasheswhen I buy it. Been trying for a few days now and the quest is about to expire. I really can't handle missing yet ANOTHER quest completion because this game is broken. Congrats, as much of a Sims fan as I am I think this might be one I stop playin for the sake of my sanity.

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  9. I'mm getting the 3215 message when I try to build the Look Busy Desk. I can't complete my art quest without it :-(

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  10. I have the same problem with the Look Busy Desk! I don't know what to do...

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    1. im having the same problem with the look busy desk...

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  11. i had the same problem in the last 2 day but now it's over :d when i build lookbusy desk i clicked build+share reward instead of build only n it went smoothly *phew*
    hope this'll help

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  12. im having the problem for 'where the art is' every time i try and open the 'look busy desk'

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  13. I have finished the pool and am attempting to build the slide but i keep getting "Ooops. We hit a snag. Try refreshing your browser. Fingers crossed! (3011)". Is there anything I can do? Do the developers know about this snag and are working on it as well?

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  14. i have the same problem but different situation i want to buy that zen thing that costs 10000 but when i place it and the get out of the buying mode oops we hit a snag error 3215 appears help the quest is gonna expire soon!

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  15. I have the same problem, but i posted this at the "It's Bug"-forum without an answer :/

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  16. yes i have a problem it stops at 45% and i tried reloading but it did not work.

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  17. I've had this problem for 2 days, it's just no matter what I do after a minute or two this message comes up, and when I come back nothing's saved and the message comes up again.

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